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Privacy Policy

Last updated: October 2025

Company: Streamline Suite

Website: www.streamlinesuite.com

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Email: thibault@streamlinesuite.com

1. General Information


Streamline Suite values your privacy and is committed to protecting your personal data.

This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure.

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and Belgian data protection law.


By using our website or services, you acknowledge that you have read and agree to this Privacy Policy.

2. Data Controller


The controller responsible for processing your personal data is:

Streamline Suite BV

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3. Personal Data We Collect


We collect only the data necessary to provide our services and communication:


a. Information you provide voluntarily:

  • Name and surname

  • Company name

  • Email address

  • Phone number

  • Message content (via contact form or email)

  • Billing information when applicable


b. Automatically collected data:

  • IP address

  • Browser type and device information

  • Visited pages and time spent on the site

  • Cookies (see section 10)


We do not collect sensitive personal data (e.g., race, religion, health, or biometric data).

4. Purpose of Processing


We process your personal data for the following purposes:

  1. Responding to inquiries via our contact forms or email.

  2. Preparing and executing agreements with clients or suppliers.

  3. Managing client relationships and administrative follow-up.

  4. Improving our website, communication, and services.

  5. Fulfilling legal obligations (e.g., accounting and taxation).


We do not use your data for direct marketing unless you have explicitly consented.

5. Legal Basis for Processing


Under the GDPR, we process personal data based on:

  • Consent: when you actively submit information via a form or email.

  • Contractual necessity: when data is required to perform an agreement.

  • Legal obligation: when data must be stored for tax or accounting purposes.

  • Legitimate interest: for maintaining business relationships or improving our services.

6. Data Retention


We keep personal data only as long as necessary for the purposes it was collected for:

  • Contact requests: up to 24 months after the last interaction.

  • Client and billing data: up to 7 years, as required by law.


After these periods, data is securely deleted or anonymized.

7. Sharing Data with Third Parties


We do not sell or rent your data. Your personal data may only be shared:

  • When necessary to perform our services (e.g., accountant, IT service provider).

  • When required by law (e.g., tax authorities).


All third-party processors are bound by a Data Processing Agreement (DPA) to ensure your data remains secure and confidential.

8. Data Security


We take appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access

  • Loss or destruction

  • Unlawful processing


Our measures include:

  • SSL encryption (https)

  • Secure access to systems

  • Regular updates and security checks

9. Your Rights


You have the right to:

  1. Access your personal data.

  2. Correct inaccurate or incomplete data.

  3. Delete your data (“right to be forgotten”).

  4. Restrict or object to data processing.

  5. Withdraw consent at any time.

  6. Request data portability in a structured, commonly used format.


To exercise your rights, contact thibault@streamlinesuite.com.

We will respond within one month.


If you believe your data is being processed unlawfully, you may lodge a complaint with the:

Data Protection Authority (GBA)

Rue de la Presse 35, 1000 Brussels, Belgium

www.dataprotectionauthority.be

10. Cookies


Our website uses cookies to enhance functionality and analyze visitor behavior.

  • Functional cookies: ensure proper website operation.

  • Analytical cookies: collect anonymous traffic and usage data (e.g., Google Analytics).


You can manage or delete cookies in your browser settings. Some site functions may not work properly if you disable them.

11. International Data Transfers


Your data is primarily processed within the European Economic Area (EEA).

If data is transferred outside the EEA (e.g., to a hosting provider), we ensure adequate safeguards such as Standard Contractual Clauses or equivalent GDPR-compliant mechanisms.

12. Minors


Our website and services are not directed at individuals under the age of 16.

We do not knowingly collect data from minors. If you believe we have inadvertently done so, please contact us so we can remove the information.

13. Updates to This Policy


Streamline Suite reserves the right to modify this Privacy Policy at any time.

The latest version will always be available at ​​

14. Contact


For questions, comments, or complaints regarding this Privacy Policy:


Thibault Catteeuw

Streamline Suite

Roelsstraat 36

8670 Oostduinkerke – België

thibault@streamlinesuite.com